Delete Your Account

Last updated: May 28, 2026

MilePost respects your right to control your personal data. You can delete your account and all associated data at any time using either of the methods below.

Option 1: Delete From Within the App (Recommended)

Open the MilePost app on your device
Sign in to your account
Navigate to the Profile tab (bottom right)
Scroll to the bottom of the Profile screen
Tap "Delete Account"
Confirm your decision when prompted

Your account and data will be deleted immediately upon confirmation.

Option 2: Request Deletion by Email

If you no longer have access to the app or prefer to request deletion in writing, email us:

Email Account Deletion Request

Send the request from the email address associated with your account. We will process your request within 7 business days and confirm via email when complete.

What Data Gets Deleted

When you delete your account, the following data is permanently removed from our systems:

Your email address and username
Your display name, avatar photo, height, and weight
All your tracked activities (walks, runs, indoor sessions)
All GPS routes and location data
All daily entries, achievements, and progress data
Your group memberships and community posts
Your shoe inventory and saved routes
Your subscription status and account preferences

What Data May Be Retained

For legal, security, or fraud-prevention purposes, we may retain limited information for a short period:

Payment records: Transaction history required by Apple, Google, or RevenueCat for tax and dispute purposes (retained per their policies, not under our control)
Anonymized analytics: Aggregate usage data with no personal identifiers (typically retained up to 90 days)
Backup snapshots: Database backups are retained for up to 30 days before being permanently overwritten

Cancel Subscriptions Separately

Important: Deleting your MilePost account does NOT automatically cancel an active Pro subscription. You must cancel your subscription through the platform where you purchased it:

iOS: Settings → [Your Name] → Subscriptions → MilePost Pro → Cancel
Android: Google Play Store → Profile → Payments & subscriptions → Subscriptions → MilePost Pro → Cancel

Questions?

If you have questions about account deletion or need assistance, contact us at support@milepostapp.com.